Clear overview of what you need
Efficient processes hat save time.
Protected and reliable exchanges

The customer portal is your single point of entry for everything related to your company’s connections and cases. Here you can submit requests and place orders directly, as well as track the status of ongoing orders – from order confirmation to delivery notice.
The portal also gives you a clear overview of your company’s connectivity inventory and makes it easy to manage fault and service cases through our case management system. In addition, you can access and manage invoices and invoice specifications, and download reports you have ordered.
Here you’ll find agreements, forms, and both current and archived documents. Welcome.

To become a customer, you sign a NetBusiness agreement. This gives you access to the customer portal and our digital tools. Contact customer service if you want to know more or need help getting started.
Not all users automatically have access to all tools and functions. If you are missing an authorization or have questions about access, contact your company’s access administrator or reach out to us.

As a customer, you can manage your company’s user authorizations yourself. You have a designated access administrator who is responsible for managing users and their access to our tools. Through this role, the administrator can search for, create, remove, and update users and roles, unlock accounts, and generate new passwords. This provides full control over who has access to what, and makes it easier to maintain an accurate overview of company users.

To get started and manage user authorizations yourself, you first submit a request for administrators. Complete the form via the link. Once it is signed, we review it and set up the administrators. The appointed representative and existing administrators can then request additional administrators.
Do you have questions or need to report an issue in the customer portal? We’re here to help.